These Terms of Service constitute a legally binding agreement between you and eastzenartisan.com. By accessing the Website, browsing handcrafted artworks, or completing a purchase, you agree to comply with all provisions of these Terms.

Website Use Rules

The Website specializes in handcrafted Zisha clay artworks, Jingdezhen ceramic sculptures, customized tea gifts, and Eastern wabi-sabi-style home decor. All users must use the Website lawfully and in compliance with applicable regulations. The following conduct is strictly prohibited:

• Engaging in fraudulent transactions, malicious chargebacks, abusive after-sales claims, fake-order schemes, or other improper activities;
• Attacking, interfering with, or damaging the Website’s servers, tampering with data, or disrupting normal Website operations;
• Using, scraping, reproducing, or commercially exploiting the Website’s product images, craft descriptions, original designs, or artisan-created content without prior written authorization;
• Providing false shipping information, intentionally refusing delivery, or maliciously initiating after-sales claims in a manner that disrupts normal store operations.

Product and Transaction Rules

All products offered on the Website are handcrafted Eastern artworks, including handcrafted Zisha clay ornaments, hand-painted ceramic sculptures, customized tea gifts, and minimalist Eastern home decor. Website prices, product descriptions, and inventory are updated in real time. We reserve the right to correct minor discrepancies caused by system delays or exchange-rate fluctuations and are not subject to a mandatory fulfillment obligation arising from such discrepancies. Once payment is successfully completed, a lawful sales contract is formed between the parties.

Intellectual Property Protection

All page designs, written content, original product photographs, craft descriptions, brand logos, and artistic display content on the Website are protected by international copyright and intellectual property laws. No individual or organization may reproduce, distribute, or commercially use such materials without official written authorization. Violators may be held legally liable.

Service Interruptions

The Website shall not be liable for compensation where temporary inaccessibility or delayed order processing results from circumstances beyond our control, including system maintenance, network failures, force majeure events, policy changes, or third-party service disruptions. We will restore normal service as soon as reasonably possible.

Dispute Resolution

Any dispute arising from the Website’s services or product transactions shall first be resolved through friendly consultation. If no agreement can be reached, the courts in the jurisdiction where the Website’s operating entity is located shall have jurisdiction. We may update these Terms from time to time, and any update will take effect immediately after being published on the Website.